Privacy Policy for ralunexiq.com

We are committed to safeguarding your privacy and handling your personal information with transparency and care. This policy explains how ralunexiq collects, uses, and protects your data in compliance with Australian privacy regulations.

What Information We Collect

We gather information to provide tailored services and improve your experience on our site. Here’s what we may collect:

• Contact details such as your name, email address, and phone number when you reach out or subscribe to updates.
• Technical data including browser type, device, Internet Protocol (IP) address, and usage information collected automatically.
• Cookies and similar tracking technologies that enhance your site navigation and remember user preferences.
• Other information you voluntarily provide through surveys, feedback, comments, or inquiries submitted via ralunexiq.com.

How We Use Your Information

We use your information to personalise your experience and ensure the best performance of our services.

• To process inquiries, provide support, and communicate updates or responses in relation to your requests.
• To analyse website usage data and trends so we can improve site functionality and user experience.
• To send you relevant communications, newsletters, or marketing updates, if you have opted in.
• To maintain compliance with local regulations and respond to policy or legal requirements.

Legal Basis for Processing

Your data is collected and handled only when lawful reasons apply under Australian law.

Lawful grounds may include your direct consent, the need to fulfil a contract, compliance with obligations, or legitimate interests where your rights are not overridden.

Sharing Your Information

We value your privacy and limit sharing of personal data. We may share your information only in these situations:

• With trusted service providers who help operate our website and business functions, subject to confidentiality obligations.
• If required by Australian law, such as in response to a valid legal request or government inquiry.
• If our business is restructured or merged, provided that adequate safeguards for your data are maintained.

Data Security

We implement reasonable and industry-standard measures to protect your data against unauthorised access, alteration, and loss. While no method can be guaranteed secure, we strive to regularly assess risks and keep your information safe through technical and organisational safeguards.

Your Rights

You have the right to access, correct, or update your information, and can exercise additional controls as described below.

• Request access to the personal data we hold about you at any time.
• Correct inaccurate or incomplete personal information as necessary.
• Withdraw consent or unsubscribe from marketing communications at any time, with immediate effect.
• Request erasure of your data or restriction of processing, where applicable by law.

Cookies & Tracking

We use cookies and related technologies to enhance your browsing, collect site analytics, and remember preferences. You can choose to manage cookies through your browser settings at any time.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions about this privacy policy or need support regarding your data, contact us using the details below.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or service offerings. Updates will be posted on this page with the date of revision.